Cart Log In Menu
reneesgarden - Frequently Asked Questions Home  /  Gardening Resources  /  FAQ

Frequently Asked Questions

Do you accept a catechism that isn't answered here? Amuse accelerate us your catechism on the contact page.

Ordering On Our Site Our adjustment processing time is currently at 2-3 business days. We address via UPS and USPS, which can booty up to 10 business canicule (21-28 business canicule to Canada). For UPS 2-Day shipping, acquiesce an added day in transit.

Bulbs, Tubers, Roots and Plants address alone from berry packet orders, anon from their growers. Amuse see the aircraft blueprint for anniversary on our website for added specific information. Kitchen & Garden Food may address anon from their suppliers alone from berry orders.
Do you accept a printed catalog? Our archive is online only; we do not accept a book catalog. We allure you to see all our varieties with abounding descriptions and photos, agronomical accessories and abundant garden-to-table recipes on our complete online catalog: www.shotbysaini.com
Can I abode an adjustment through the mail? We're sorry, we are clumsy to booty mail-in orders at this time.
When will my adjustment ship? Our adjustment processing time is currently at 2-3 business days. We address via UPS and USPS, which can booty up to 10 business canicule (21-28 business canicule to Canada). For UPS 2-Day shipping, acquiesce an added day in transit.

Bulbs, Tubers, Roots and Plants address alone from berry packet orders, anon from their growers. Amuse see the aircraft blueprint for anniversary on our website for added specific information. Kitchen & Garden Food may address anon from their suppliers alone from berry orders.
What are your aircraft charges? See Ordering & Shipping for aircraft accuse and added acclimation information.
Do you do custom berry orders? We accept years of acquaintance creating admirable custom berry packets for weddings, promotions and abounding kinds of appropriate projects. We can action a array of altered choices for your appropriate event. See Options.
Do you accept abundance discounts? We action a 30% abatement on orders with a minimum of 60 packets, or 50% abatement on orders with a minimum of 200 packets, any aggregate of varieties. Accept your varieties and alarm us to get your abatement and complete the order.
Is your balloon garden accessible to the public? Thank you for your absorption in advancing to see our balloon garden. Unfortunately, the breadth are amid in a residential breadth with acutely bound parking and we are not able to host visitors or accord tours. However, we can agreeably acclaim the accomplished self-guided bout you can booty at the adjacent University of California, Santa Cruz's Acreage and Garden Project, area you can adore 4 acreage of French intensive, aloft beds of vegetables, herbs, flowers and bake-apple copse that accept been organically developed there for 50 years. We accord absolutely a few of our seeds to these breadth every season, so you will see a lot of our varieties as well!
What blazon of acquittal do you accept? We acquire all above acclaim cards, PayPal, Google Pay, Boutique Pay and Facebook Pay.
Can I change or add to my adjustment afterwards it’s been submitted? Unfortunately we cannot change an adjustment already it has been submitted. You can contact us and accept your adjustment annulled if you would like to resubmit it with your changes.
How do I log into my accomplished orders? You can log in here to admission accomplished orders.*
*If you created an annual afore 12/2016, you’ll charge to actualize a new annual here.
How do I displace the countersign on my account? If you charge to displace your annual password, you can do so by beat here.
Do you advertise amoebic seeds? Yes, absolutely we do! We accept a abounding calendar of USDA Certified Amoebic seeds, sourced from berry producers both ample and small. Organics are acutely articular back you attending at our archive at: www.shotbysaini.com/pages/catalog.
Can I use the seeds I bought aftermost year? Yes, if they accept been stored in a air-conditioned dry abode in your house. Clamminess and calefaction are the affliction enemies of attention berry germination. (Don’t accumulate seeds in the barn or garden afford area extremes of temperature absolutely will affect them!) Aloof sow the seeds a little thicker than you would if the seeds were fresh.
How do I acquisition a banker in my area? Please contact us and accommodate your ZIP Cipher and we will attending up retailers in your area. If your admired garden banker doesn’t currently backpack our seeds, we would actual abundant acknowledge a referral! Aloof use this Retailer Barometer Form.
How can I acquisition out what area I am in? Does this amount if I am growing garden vegetables and anniversary flowers, or alone if I am growing abiding flowers and herbs? Use this USDA Area Map. It is actual accessible if you are burying abiding flowers or herbs, as our abiding berry packet backs all accompaniment the USDA area area that accurate bulb can survive.
Bethink that all vegetables that we offer, and all our anniversary flowers and herbs can be buried throughout the US and Canada if you bulb them in the garden at the able time. This is because all anniversary flowers and herbs and best accepted garden vegetable are anniversary plants which abound and aftermath in one season.
Why didn’t my seeds grow? Without alive added about your area and climate, it's difficult to appraise what went wrong. About formation issues are accompanying to: burying too aboriginal back alfresco temperatures are too algid or, conversely, planting, back temperatures are too hot; burying too deep; abnormal clay altitude or watering issues, abnormally with seeds started indoors.
If you would like agronomical abetment with seeds you accept purchased from Renee’s Garden, we are animated to help!
Just use our contact form to acquaint us the specifics of which array you bought and be abiding to include: the lot # on the basal aback of the packet, and the capacity of back and area you sowed the seed. If relevant, accommodate a corpuscle phone. Our agronomical adviser is actual accustomed with all our varieties and has all-encompassing acquaintance in growing them. She will acknowledge promptly via email.
Please apperceive that we angle abaft the affection of our seeds, and address accurate and abundant growing instructions on the aback of every packet based on our own growing acquaintance which best barter acquisition actual helpful. If you address to us for agronomical assistance, we will try to amount out what went amiss for you; we will alter or acquittance for disappointment of any sort, but we like to try and advice array it out first.
That said, we do accurate formation tests back we packet our seeds, but occasionally article can appear during shipping.
Can you accord me some garden advice? Please analysis our Gardening Resources area to see if your catechism is answered in one of our accessories which awning capacity that accept been asked by added gardeners. You will acquisition complete, abundant burying and growing instructions on all our packets online (click on anniversary array and annal down), based on our own growing adventures in our east and west balloon gardens.
If you accept purchased our seeds, and accept a specific agronomical question, amuse use our Contact Form. Accommodate the arranged for date and lot # begin on the basal of packet back; and a photo if relevant. Acquaint us area you alive and aback you purchased the seeds. Our agronomical adviser will get aback to you via email as anon as possible.

Your Cart

Total $39.96

Checkout

Go to barrow page